Frequently Asked Questions 

We are all about transparency at Frogparking – if the below Parking FAQ doesn’t answer your question, feel free to reach out to us at hi@frogparking.com.

What is Frogparking, and what parking management solutions do you provide?

Frogparking is a leading parking technology company that provides parking management solutions across multiple sectors (both public and private). We offer a range of smart parking solutions;

 

  • Access and revenue control parking management systems
  • Parking guidance systems
  • Parking availability systems 
  • Smart parking software 
  • Parking enforcement & compliance technology
  • Valet parking management software 
  • Validation and parking facility software
  • World-class data and analytics dashboard
  • Mobile applications to enhance smart parking options 
  • Payment solutions including parking revenue management
Is Frogparking limited to one parking sector, or can they serve anywhere?

Anywhere! From cities, towns, universities, airports, corporations, small businesses, medical centres, shopping centres and even residential … we have experience and can help you find your best solution.

Does Frogparking have a sustainability statement?

Yes we do, and you can find it here.

Where does Frogparking develop their products?

We are proud to say our solutions are designed and developed in both New Zealand and the United States. We may source hardware parts or materials from outside of New Zealand or the United States, however we try to source as much as possible locally to ensure control over the quality of our product.

What are the benefits of implementing a parking management system for businesses?

We could go on forever! Some of the awesome benefits include an improved customer experience, increased revenue, reduced operational costs, far less congestion, maximized entry/exit times, better security and more. Give the team a buzz at hi@frogparking.com to discuss unrealized benefits at your parking facility. Dont just take our word for it, check out this interesting article on automated parking management solutions. 

What types of parking facilities can benefit from Frogparking's solutions?

Frogparking’s solutions are adaptable to all types of parking facilities, including on-street parking, off-street parking lots, parking garages, and private parking areas for businesses, homes and institutions.

Can I use a mobile app to find available parking spaces with Frogparking's system?

Yes, Frogparking provides mobile apps that allow users to check real-time parking availability, make reservations, and even pay for parking through their smartphones.

Does Frogparking have a data & security policy?

Absolutely – check it out here! In a nutshell, at Frogparking, we take protecting your data seriously through a number of initiatives. We don’t hold your payment details; we don’t share your info (unless we need to in order to deliver your solution) & we don’t muck around with shabby cyber security systems either. We prioritise data security and use encryption and other industry-standard security measures to protect user data and transactions.

How does Frogparking's payment system work, and what payment methods are accepted?

Frogparking offers various payment options through WindCave technology, including mobile payments, credit cards, and contactless payment methods. Users can pay for parking conveniently through the Frogparking app or at designated payment kiosks.

Can Frogparking's solutions be integrated with other parking management systems?

Yes, our parking management solutions are designed to be flexible and can often be integrated with other parking management systems, including license plate recognition, access control, and revenue management systems. Give the team a buzz on hi@frogparking.com to see how we can help.

How can I get pricing and information about implementing Frogparking's solutions at my parking facility?

Give us an email – we’d love to hear from you – hi@frogparking.com

I have seen on the news that some batteries used within the parking industry are unsafe - was Frogparking part of this?

Frogparking was not involved in this as we use LiFePO4. It is widely documented that our battery chemistry (lithium iron phosphate) is considerably safer than any other lithium tech. LiFePO4 are the safest type of lithium battery because they are not prone to overheating and even if they are punctured, they won’t catch fire. The cathode material is also non-hazardous and therefore it poses no environmental or negative health hazards.

Where is Frogparking based?

We are a truly global company – with representation in most regions. Our HQ is in a small city in New Zealand, called Palmerston North. We design and develop solutions inhouse. We source production materials predominately from the US & NZ. 

Do you provide a parking guidance system?

We sure do! We pride ourselves on multiple solution packages, that cover both indoor and outdoor. Give the team a buzz on hi@frogparking.com to have a chat. 

Do you provide a smart parking app?

We sure do! FrogMobile is one of our flagship products and we create bespoke smart parking apps/intelligent parking systems for our customers reguarly. Get in touch with the team on hi@frogparking.com for more information. 

What is the story behind Frogparking's name?

It’s as simple as this …. we wanted a unique name, that no-one would forget. Not many could forget our iconic name!

Who are Frogparkings customers?

We have a lot of happy customers! There are too many to mention, but if you are looking for specific details, we do feature some case studies here. Otherwise, reach out to us on hi@frogparking.com and the team can help with your enquiry. 

What happens during a free Frogparking consultation?

During the consultation, we will analyze your current parking operations and provide you with a customized solution to help you increase revenue, reduce expenses, and enhance the overall customer experience. Our team has years of experience in the parking industry and can provide you with valuable insights and strategies that can help take your parking facilities to the next level. If you want a book a free consultation, get in touch with us at hi@frogparking.com.

Is it complicated to change parking management providers?

Not all all…it is one of our specialties as many of our solutions are compatible with existing technology. We understand that both hardware and software age differently, thats why our solutions can work in with existing third party product if required. Then, when the time is right, we are right there to support you through your next round of stress-free upgrades. 

Does Frogparking have a way to handle site issues remotely, even if attendants are not on site?

That is the beauty of Frogparking. We are uniquely suited to address this by our world-class wireless communications, off site servers and cloud-based data network. We complete our software updates remotely and can access your system from anywhere, so are here to help, no matter your location. Not to mention, your own ability to do the same, so you have full control over your parking assets.