City of Hope Medical Center
The Challenge:
The City of Hope Medical Center in California, a 110-acre non-profit clinical research center, hospital, and graduate school, faced several parking challenges:
Congestion issues across the campus with no real-time guidance for drivers.
Allocation challenges: critical staff such as on-call personnel lacked reserved spaces, and staff were often parking in patient areas.
Data visibility gaps: the transport team had limited insights into occupancy, utilization rates, and peak parking periods.
Need for a future-focused, aesthetically pleasing hospital parking system that could serve staff, patients, and visitors efficiently.
The Solution:
Frogparking delivered a tailored hospital parking system addressing operational, user, and aesthetic needs:
FrogGuidance indoor system: Custom chandelier dropper solution with hidden conduit for a visually clean, functional indoor guidance system.
FrogSensors outdoor system: Real-time occupancy tracking integrated with dynamic FrogSigns for seamless wayfinding.
FrogMobile app & FrogPermit: Digital permits and contactless parking payments for staff, patients, and guests. Over 5,000 app downloads to date.
FrogHub analytics: Customized dashboard providing insights on utilization, occupancy, peak periods, carpooling, and one-time reservation functionality.
Reservation & carpooling features: Allows staff to reserve spots and incentivizes carpooling to optimize space usage.
The Result:
The City of Hope Medical Center parking system delivered:
Reduced congestion with real-time wayfinding and occupancy guidance.
Improved allocation of high-value staff, patient, and visitor parking.
Enhanced data visibility for management, enabling informed decisions on peak periods and utilization.
User-friendly experience through mobile app, permits, and contactless payments.
Aesthetic integration: Beautifully installed guidance system blending seamlessly with the hospital environment.
The Takeaway:
At the City of Hope Medical Center, Frogparking combined innovative technology, user-focused software, and design-focused customization to create a hospital parking system that is as beautiful as it is functional.
From chandelier-style indoor guidance to intuitive mobile applications, this solution demonstrates how parking management can enhance efficiency, improve staff and patient experiences, and provide actionable insights for operations teams.