The Queen Elizabeth II Medical Centre (QEII), a premier medical campus in Perth, Australia, is home to two hospitals and a leading research center which was in need of a medical center parking system.  

With a constant influx of patients, staff, and visitors, the demand for smart parking is exceptionally high. Therefore, QEII required a customizable, high-efficient medical center parking system to manage the heavy demand across its 24 critical parking zones.

The solution – a customized medical parking system from Frogparking

Frogparking were thrilled to partner with QEIIMC to create a comprehensive, customized medical center parking management system. In which, we developed a customized parking solution, consisting of both FrogSensors and a FrogComply module, for the specific needs of this high-traffic medical environment.

QEII has time-limited parking so they needed a parking software solution with a customizable workflow. Which could help them to view and manage infringing vehicles. FrogSensors and FrogComply feed information back to our dashboard, FrogHub. FrogHub is an intuitive and easy-to-use analytics dashboard that gives QEII the ability to make changes to their parking ‘rules’.

This medical center parking system was tailored to include:

• Targeted parking compliance: Ensuring designated areas are used appropriately by authorized vehicles.
• Citation issuance through FrogComply: An easy, efficient way to manage violations via scalable and modular parking technology.
• Online payment portal: Allowing users to handle citations and fees conveniently.
• Automated payment processing: Direct bank deposit functionality for seamless financial transactions.
• Online appeals portal: Simplifying dispute resolution for users.
• Automated state of transaction (SoT) reporting: Keeping records accurate and up-to-date.
• Auto driver detail updates: Streamlining driver information management.
• Workflow reminders and final demand communications: Minimizing overdue citations with automated reminders and follow-ups.
• Collections integration for unpaid tickets: Ensuring effective revenue management.

This parking system offered efficiency gains, parking compliance management, increased parking revenue and valuable data to assist with peak time traffic management for this medical center parking complexity. Frogparking prides ourselves on taking parking equipment, and turning it into an end-to-end solution that offers many unrealized benefits.

 * Data is based on 2024 historical peak time data

Contact us now, on hi@frogparking.com to discover the parking management solution that will suit your needs.