Queen Elizabeth II Medical Center
The Challenge:
The Queen Elizabeth II Medical Centre (QEII) in Perth, Australia, houses two hospitals and a leading research center.
With a constant influx of patients, staff, and visitors, QEII faced several parking challenges:
Extremely high demand across 24 critical parking zones.
Time-limited parking requiring precise monitoring and enforcement.
Need for a streamlined, efficient solution to manage compliance, payments, and citations.
Requirement for actionable data to optimize traffic flow during peak periods.
The Solution:
Frogparking delivered a customized medical center parking system tailored to QEII’s high-traffic environment:
FrogSensors: Real-time occupancy tracking across all 24 parking zones.
FrogComply module: Streamlined citation management for efficient enforcement.
FrogHub analytics: Centralized dashboard providing insights, rule adjustments, and operational monitoring.
Targeted parking compliance: Ensuring designated spaces are used by authorized vehicles only.
Online payment portal & automated processing: Convenient payment, direct bank deposits, and SoT reporting.
Online appeals and automated reminders: Simplifying dispute resolution and minimizing overdue citations.
Collections integration: Ensuring revenue recovery for unpaid tickets.
This end-to-end solution improved efficiency, compliance management, parking revenue, and traffic flow.
The Result:
The QEII Medical Centre parking system delivered:
Increased parking efficiency across all zones.
Enhanced compliance with targeted enforcement.
Seamless revenue management with automated payments and collections.
Actionable data insights to inform peak-time traffic management.
Improved patient and visitor experience with reliable guidance and smooth access.
The Takeaway:
At QEII, Frogparking transformed a complex, high-demand medical parking environment into a fully integrated, end-to-end smart parking system.
From real-time occupancy sensors to automated citation management, this solution demonstrates how advanced technology can enhance compliance, revenue, and the overall patient and visitor experience.